Hi

We’re hiring!


Job brief

We are looking for a user-experience (UX) designer able to understand our business requirements and any technical capabilities, as well as be responsible for conceiving and conducting customer surveys, and translating them into sitemaps, user flows, wireframes, mockups and prototypes. The UX designer will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.

Responsibilities

  • Responsible for the flow, design, usability, colours, icons, graphics and entire user experience of the product 
  • Interact with customer to design custom reports for them
  • Facilitate the customer’s vision by researching, conceiving, sketching, prototyping and user-testing experiences for our product
  • Identify design problems and devise creative solutions
  • Make strategic decisions around design and UX for core as well as new features
  • Take a user-centred design approach and rapidly test and iterate your designs.
  • Ask questions, take risks and champion new ideas.

Requirements

  • Graphic/Collateral designing and layout experience
  • Possession of creative flair, versatility, conceptual/visual ability and originality
  • Demonstrable graphic design skills
  • Ability to interact, communicate and present ideas
  • Proficient in all design aspects
  • Professionalism regarding time and deadlines

Education qualification

  • Masters degree in the field of UX/Design

Experience

  • 7-8 years

For applying please write to careers@smarterhi.com and address the email to Monica Sathe

Job brief

We are looking for an enthusiastic marketing executive to join our marketing department and work on creative ideas to help achieve our goals. You will have duties in developing and implementing marketing plans.

As a marketing executive, you will collaborate with our sales team in all stages of marketing campaigns. Your contribution will help develop, expand and maintain our marketing channels.

This role will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will work on planning, organising events, advertising, public relations and research. Gain broad experience in marketing and be prepared to enter any fast-paced work environment.

Responsibilities

  • Preparing and delivering marketing plans within key objectives
  • Working with in-house designers to produce materials of visual impact and within brand guidelines
  • Involving key stakeholders for product at each stage of campaign, and reporting results once completed
  • Generating and executing marketing campaigns across social media platforms.
  • Liaising with media, printers and publishers as required and managing the production of marketing materials
  • Liaising with events coordinators to maximise visibility at conferences, receptions and exhibitions, including compiling product and literature lists to display or demonstrate
  • Attending key conferences to manage booth, do customer interviews and focus groups
  • Monitoring competitor activity and generating leads

Requirements

  • Strong desire to learn along with professional drive
  • Understanding of different marketing techniques (Digital Marketing, SEO, etc.)
  • Excellent verbal and written communication skills
  • Excellent knowledge of MS Office
  • Knowledge of working on WordPress

Education qualification

  • Business Studies or Masters degree in Business Studies.
  • Marketing major will be an added advantage.

Experience

  • 1-3 years

For applying please write to careers@smarterhi.com and address the email to Monica Sathe

Technical

  • Required
    • Intrinsic industry based technical aptitude
    • Good knowledge on Linux OS, shell scripting
    • Good understanding on telecom solutions (Avaya, Cisco, etc.)
  • Good to have
    • Good design and implementation experience in core-java 
    • Basic understanding on network & firewall
    • Basic understanding on SSL certificates

Others

  • Good verbal and written communication skills
  • Passion and focus on customer service
  • Excellent analytical, lateral and research skills
  • End to End ownership and accountability for the implementation and execution of projects
  • Good coordination skills and ability for multi-tasking
  • Proven ability to work within and across teams
  • Capability to build and maintain relationships with customers and staff
  • Ability to learn new technologies
  • A do whatever it takes attitude and proactive approach

Experience

  • 2-4 years

For applying please write to careers@smarterhi.com and address the email to Monica Sathe

Responsibilities

  • Create and maintain User Guide

  • Create and maintain Admin Guide

  • Create and maintain Install Guide

  • Create and maintain Developer Guide – in the future

  • Create and maintain Inline help

  • Create and maintain Training guide, WBT modules, training videos

  • Create and maintain Internal Process Documentation

  • Coordinate and own Functional Desc Doc

  • Coordinate and own Solution Design Doc

  • Coordinate and own FAQ

  • Coordinate and own Knowledge base

  • Ensure completion of project Master checklist

  • Ensure completion of project deployment plan

  • Ensure completion of project deployment checklist

  • Ensure completion of post-install checklist

  • Understand enterprise software cycles. Need to be involved from requirements time

  • Be able to connect with the final user, to empathise and to be able to convey the right message to them

  • Find ways to collect user feedback and continuously improve. Be willing to re-invent if required.

  • Understand the big picture and how their work is all too critical for the business. Act accordingly

  • Create innovative deliverables or deliverable methods to provide a joyful experience to users

We ideally want the writer to

  • Take ownership

  • Be a self-starter

  • Create plans and work-to-the-plan

  • Push for innovation

  • Attention to detail

Skills

  • Good language skills

  • Good planning skills

  • Have worked on Help Authoring Tools

  • Have worked on structured documentation tools

  • Have some code knowledge/experience

Experience

  • 4-5 years

For applying please write to careers@smarterhi.com and address the email to Monica Sathe

0-3 years of experience, Individual contributor, 3 positions:
you need to have

  • Hands on experience in core Java
  • Understanding of Multi-threading concepts
  • Understanding of Object Oriented Programming concepts
  • Understanding of Data structures
  • Understanding of Operating system basics

Good to have skills

  • JDBC
  • Hands on experience with Linux/Unix environment

3-5 years of experience, Individual contributor, 3 positions:
You need to have

  • Knowledge of Core Java
  • Knowledge of Networking basics and Java Network programming
  • Hands on experience in Multi-threaded programming
  • Hands on experience in Object Oriented Programming
  • Understanding of Data structures and algorithm analysis
  • Understanding of Operating system basics
  • Flexibility to work with any language/platform

Good to have skills

  • Java Web Programming
  • JDBC
  • Hands on experience with Linux/Unix environment
  • Hands on experience in scripting knowledge (Ruby/Python/Shell/PHP)
  • Ability to convert business needs in to modularize software

Non-technical skills

  • Should be able to work for the short term release cycles
  • Should be responsible for your own deliverables
  • Should be able to develop POCs
  • Should be able to communicate technical knowledge without ambiguity (Language does not matter)

5-7 years of experience, Individual contributor, 5 positions:
You need to have

  • Deep knowledge of Core Java
  • Deep knowledge of Java reflections
  • Understanding and hands-on experience in Java Network programming
  • Understanding and hands-on experience in Multi-threaded programming
  • Understanding and hands-on experience in Object-oriented designing and programming
  • Understanding of message queues/message brokers
  • Understanding of algorithm analysis
  • Core understanding of the Operating system
  • Understanding of Databases
  • Ability to convert business needs in to modularise software
  • Able to do data analysis, designing data models
  • Flexibility to work on any language/platform

Good to have skills

  • Experience in working on at least one Telecom product
  • REST based Web Programming
  • Hibernate
  • Hands on experience with Linux/Unix environment
  • Hands on experience in scripting (Ruby/Python/Shell/PHP)

Non-technical skills

  • Should be able to help peers and juniors
  • Should be able to design and develop POCs
  • Should be able to write design documents

For applying please write to careers@smarterhi.com and address the email to Monica Sathe

2-5 years of experience, 1 position:
you need to have

  • Ability to work independently to comprehend business requirements and create test cases for verifying the functionality of the product.
  • Experience in testing client-server applications
  • Experience in automating tests for REST based application
  • Hands on experience with Linux/Unix environment

Good to have skills

  • Experience in working on at least one Telecom product
  • Basic knowledge of scripting

5-7 years of experience, 1 position:
You need to have

  • Ability to understand the designing aspects of product / module and their impact on testing
  • Thinking ability to be able to architect the testing strategy
  • Experience of using Packet capturing tools
  • Experience of using REST tools (SOAP UI/Postman)
  • Experience of testing Multithreaded systems
  • Experience in testing client-server applications
  • Experience in automating tests for REST based application
  • Hands on experience with Linux/Unix environment
  • Ability to create a framework for the automation
  • Expertise in test automation framework and tools

Good to have skills

  • Experience in working on at least one Telecom product
  • Basic knowledge of scripting

Non-technical skills

  • Should be able to help peers and juniors
  • Should be able to design test-suits for a release
  • Ownership: Be the final gate of quality. Be the internal auditor for the product quality

For applying please write to careers@smarterhi.com and address the email to Monica Sathe

3-5 years of experience, 2 positions:

You need to have

  • Expertise in Javascript, HTML, DOM, Bootstrap, CSS
  • Hands on experience of Ajax and integrating with REST based APIs
  • Converting mock-ups into workable UI
  • Ability to develop modular UI
  • Hands on experience on JQuery and UI for web application

Good to have skills

  • Hands on experience of commercial libraries for UI design, charting and tables.
  • Hands on experience of working with UX designer
  • Hands on experience of working with Typescript

For applying please write to careers@smarterhi.com and address the email to Monica Sathe

The ideal candidate will

  • Sales
    • Have demonstrated capability in generating leads and business from new clients.
  • Account management
    • Have existing relationships with top enterprise level accounts across all major verticals like BFSI, Contact Centers, Health Care, Services, Information Technology, and so on
    • Be expected to continuously acquire and manage new enterprise clients and generate sustainable and scalable business.
    • Have the deep understanding of the internal structure of large enterprise clients and can manoeuvre towards business goals.
  • CxO connect
    • Have existing connections with CxO level stakeholders in top clients, particularly CIOs, CTOs, and CISOs.
    • Be expected to map and drive new relationships in target organizations.
  • CRM
    • Have demonstrated capability in driving superior customer engagement through relationship management with relevant stakeholders.
  • Multi-level contacts
    • Have existing and ability to create new connections across different departments and roles, including purchase, business, technology, management etc.
  • Receivables Management
    • Will own the collection of receivables from their clients till handover to the operations department.
    • Have understanding of the collection ecosystem and stakeholder roles

    Behavioral Traits Expected

    • Startup orientation

    Being a startup in the cutting-edge technology domain, with founders and team members coming with diverse MNC and Indian industry backgrounds, it is expected that new team members possess the following traits:

    • Ability to deal with uncertainty and rapidly changing conditions
    • Ability to connect with colleagues in a casual but professional manner
    • Ability to take ownership of roles and responsibilities beyond defined JD as and when the need arises
    • Ability to work out of the standard template of working hours and days
    • Soft skills
      • Excellent communication and presentation skills
      • Perseverance, Negotiation, and Closing skills

    Relevant Experience

    • While candidates from any hi-tech domain can be considered, the ideal candidate will be from telecom equipment, IT services, telecom consulting, and compliance automation domains
    • Ideally, candidate will have 5-7 years of relevant experience

    Educational Qualifications

    • BE/BTech/MCS/M.Sc in IT/CS/E&TC
    • MBA in Marketing or Sales will be an added advantage

    For applying please write to careers@smarterhi.com and address the email to Monica Sathe

    Job brief

    We are looking for a creative Graphic designer with up-to-date knowledge to interpret our needs and to design solutions with high visual impact. You will work on a variety of collaterals, including website, books, magazines, product packaging, websites, exhibitions, corporate identity etc. and you will cooperate with our designers and sales team.

    Responsibilities
    – Thinking creatively and developing new design concepts, graphics and layouts
    – Support the marketing team in creating and maintaining collateral (Digital and Print)
    – Take the design “brief” to record requirements of marketing team
    – Schedule project implementation timelines
    – Work with a wide range of media and use graphic design software
    – Work as part of a team with copywriters, executives etc.

    Requirements
    – Graphic/Collateral designing and layout experience
    – Possession of creative flair, versatility, conceptual/visual ability and originality
    – Demonstrable graphic design skills
    – Ability to interact, communicate and present ideas
    – Proficient in all design aspects
    – Professionalism regarding time and deadlines

    Skills and Education qualification

    Must be proficient with industry-leading software and technologies including:

    • Adobe InDesign
    • Adobe Illustrator
    • Adobe Photoshop

    For applying please write to careers@smarterhi.com and address the email to Monica Sathe

    Contact Us


    • Development Center

      ASSERTION
      The Work Lab 318/19 Chaturshringi Road,
      Next to Dnyaneshwar Paduka Chowk, Shivajinagar
      Pune – 411016
      Maharashtra

    • General Enquiries: info@smarterhi.com

    • Job Enquiries: careers@smarterhi.com

    • +91 20 2567 1120

    • www.assertion.in


    Business Hours


    • Sales and General Enquiries

      Monday-Friday: 10 am to 8 pm
      Weekends: Closed


    Escalations


    • 24x7 via email